Simple, Transparent Pricing

No hidden fees, no lock-in surprises. Prices start low and scale with your needs, every quote is tailored to your specific requirements.

From $8Per Agent Hour
NoHidden Costs
CustomQuotes in 48hrs
Our Pricing

Starting prices for our core services

The prices below are starting points. Final pricing depends on service complexity, team size, coverage hours, and contract duration. Contact us for a tailored quote.

Customer Support
$8/hr
Inbound calls, emails, chat & basic help desk
  • Dedicated trained agents
  • Voice, email or chat channel
  • Weekly performance reports
  • Dedicated account manager
  • Multi-channel omnichannel
  • L2 technical escalation
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Technical Support
$15/hr
L1/L2 helpdesk, software & advanced technical support
  • Product-trained tech agents
  • L1 & L2 tiered support
  • Remote diagnostics & troubleshooting
  • Ticket management & escalation
  • Knowledge base support
  • Weekly QA & resolution reports
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Need Advanced Technical or BPO Operations?

Advanced technical support, back-office processing, full CX/BPO programs, and custom team structures start from $20–$25/hr. Pricing varies by complexity, skill requirements, and contract terms.

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Pricing Factors

What affects your final price

Call Volume

Higher volumes typically unlock lower per-hour rates. We'll structure pricing to match your growth.

Skill Level

Basic CS agents vs. senior L2 technical specialists vs. specialized BPO operators each have different rates.

Coverage Hours

Business hours, extended hours, or 24/7, each requires different team structures and shift planning.

Contract Duration

Longer commitments unlock better rates. Month-to-month, 6-month, and annual plans are all available.

Pricing FAQ

Common questions about our pricing

No setup fees for standard engagements. For highly specialised projects requiring extensive custom training or infrastructure setup, we'll discuss any one-time costs upfront before contract signing.
Minimum team size is typically 2 agents. Contract lengths start from 3 months, with better rates available on 6-month and 12-month commitments.
Yes. You can scale headcount up or down with 2 weeks' notice, subject to your contract terms. We build flex capacity into every engagement for exactly this reason.
Every engagement includes a dedicated account manager, weekly performance reporting, QA monitoring, and onboarding/training of the dedicated agent team. There are no add-on fees for these.

Get a tailored quote in 48 hours

Tell us your requirements and we'll send a detailed proposal with team structure, SLAs, and pricing, no obligation.