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the conversation

Tell us what you’re trying to solve. We’ll respond with a team structure and custom quote within 48 hours. No hard sell, no obligation.

50+
Global Clients
24/7
Operations
48h
Quote Turnaround
2-4
Weeks Go-Live
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We reply within 24 hours
BRN Global Bengaluru office
Responds in <24 hours
BRN Global Business Services
Sirimudi, 5th Floor, KHB Colony, Basaveshwar Nagar, Bengaluru 560079

Book a Discovery Call

Pick a 30-minute slot. No obligation, no hard sell. We’ll review your needs and suggest a team model.

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What happens next

From enquiry to live operations

A clear, fast path from your first message to dedicated agents live on your account.

01
You contact us

Fill the form, call, or WhatsApp. We respond within 24 hours with next steps.

02
Discovery call

A 30-minute call to understand your product, volumes, SLAs, and tools.

03
Team proposal

We send a team structure, go-live timeline, and custom quote within 48 hours.

04
Go live in 2-4 weeks

Agents trained on your product go live. Weekly reporting from week one.

Common questions

Everything you might want to know before reaching out.

Typically 2-4 weeks from contract signing. This covers agent recruitment from our talent pool, product training, tool access setup, SLA calibration, and a supervised soft launch.

Yes. BRN Global only operates dedicated agent models. Your team trains and works exclusively on your product — no shared pools, no generic scripts.

We train agents on whatever you use — Zendesk, Freshdesk, HubSpot, Salesforce, Shopify, TMS platforms, or custom tools. We integrate with your existing stack.

Pricing is custom based on agent count, shift pattern, and service type. We send a detailed quote within 48 hours of your enquiry. Most clients see 50-60% cost reduction vs in-house equivalents.

We maintain a trained talent bench. Agent replacement and re-training is handled by BRN at no extra cost and typically completed within 5 business days.

Yes, always. All agents on your account sign individual NDAs before accessing any client system or data.

Ready to build your dedicated team?

Tell us your challenge and we’ll respond with a team structure and quote within 48 hours.

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